Vacancy: 1 position
Schedule: Full-time Location: Preah Sihanouk
RequirementsShould have a technical background and an understanding of networking concepts. A degree or equivalent certification in networking or computer science is desired. Good basic English skills required. Must be willing to work evenings and weekends.
- Field of Study: Information Technology, Computer Science or related field
- Education: High School /Vocational School, College, Bachelors, Masters
- Willing to go out and meet customers
- Good negotiation skill
- At least 1 year of previous experience in a technical support role.
- Ability to communicate clearly to customers and team members
- Follows through on tasks to completion and updates others on progress
- Able to work independently on projects but also knows how to work in a team
- Excited to learn and get involved in ISP projects
- Maintains a positive, hard-working attitude
- Takes initiative
Responsibilities:The Sales Engineer does sales tasks, network monitoring, troubleshooting, and technical support for customer connection issues. He communicates with other engineers and technicians inside and outside the organization to provide issue resolution in a prompt manner. The Sales Engineer will be responsible for the following duties:
- Maintain contact and build relationships with customer
- Call, visit and follow up customers to make new sales
- Provide excellent presentation to prospected customers
- Collecting, analyzing, evaluating and accounting the information in order to increase productivities of sales.
- Achieve and exceed monthly target
- Take service calls and troubleshoot problems
- Provide technology support Today ISP customers and follow up on tickets.
- Be the first line of technical support. Act as a liaison between customers and the company engineers.
- Complete evening technology tasks as defined by the Technical Manager
- Monitor network status, ensure smooth operation of equipment
- Email: email@example.com
- Office: No. 64ABC, St. 348, Sangkat Toul Svay Prey I, Khan Chamkar Mon,
- Phone: 023 21 55 77