PRESS RELEASE: Today Communication Implements Automated Support System

Today Communication Co., Ltd
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#64 Street 348, Tuol Svay Prey, Phnom Penh
+855 (0)23 21 55 77
For Immediate Release

1 March, 2017

 

PRESS RELEASE

 

Today Communication Implements Automated Support System

Today Communication Co., Ltd (Today ISP) has recently introduced a new system to its customer service desk to streamline communication with its customers and improve the overall support experience. The new system integrates all the company helpdesk functions and communication channels into one centralized platform.

The new platform includes an automated ticketing system to improve company-wide communication and collaboration. Customers can open support tickets from a variety of different platforms including e-mail (support@today.com.kh), hotline (070 21 55 77), helpdesk portal (http://helpdesk.today.com.kh), and even Facebook Messenger (facebook.com/todayispkh), and expect instant contact with Today Communication staff. Support tickets can then be tracked via the Today Communication helpdesk portal at http://helpdesk.today.com.kh. The portal includes sections for ticketing data, company information, troubleshooting steps, an FAQ and much more. It is a truly unique service for Cambodia’s internet customers.

Today Communication prides itself on having the best customer support in Cambodia. Interested parties may learn more about the company’s services by reading their FAQ at http://helpdesk.today.com.kh/support/home. Further inquiries may be made via the company hotline at 070 21 55 77.

Once again, the four major ways to reach the customer support desk at Today Communication are:

1. E-mail: support@today.com.kh

2. Hotline: 070 21 55 77

3. Helpdesk portal: http://helpdesk.today.com.kh

4. Facebook Messenger: www.facebook.com/todayispkh

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ការិយាល័យកណ្តាល ផ្ទះលេខ​ ៦៤ABC ផ្លូវ ៣៤៨ សង្កាត់ទួលស្វាយព្រៃ ១​ ខណ្ឌចំការមន ក្រុងភ្នំពេញ ​ព្រះរាជាណាចក្រកម្ពុជា
#64 ABC St. 348, Toul Svay Prey 1, Chamkarmon, Phnom Penh, Cambodia. Tel: +855 (0) 23 21 55 77